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Solving the problems of writing for business   		The Write Stuff - Training in Business Writing
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Better Business Letters
Letters go to people outside your organisation – to members of the public, customers, suppliers, regulatory bodies, and so on. A well-produced letter makes a good impression. It reflects favourably upon you and your organisation. A poorly-produced letter, however, gives the impression of an organisation with low standards of quality and service.

Would you like to write even better business letters?

The aim of this one-day course is to enable delegates to write well-structured, clear and concise letters. Delegates will work on different types of letters, including ‘good news’ letters, ‘bad news’ letters, letters of complaint, persuasive letters and letters seeking and giving information.

What you will learn
» What you will learn
» How to define a purpose for your letter
» The importance of putting yourself in the ‘reader’s shoes’
» How to organise your thoughts and plan your letter
» How to structure different types of letters
» Letter layouts
» The impact of style and tone
» The principles of accuracy, brevity and clarity
Who should attend?
This course is ideal for those who spend a large part of their time writing letters or preparing drafts for others. It is also helpful for those who send their external correspondence by email. Available for groups of 6-10.


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"Better Business Letters"

£950 for this one-day in-house course for up to 10 delegates.

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The Write Stuff Training Courses - Better Business Letters
How confident are you that the letters from your business are making the grade?
Try out the questions below and find out if your letters are letting you down.

1. If you start a letter with Dear Mr Jones, are you ending it correctly?
2. Are female customers receiving mail-shot letters saying Dear Sir?
3. Do you have an inconsistent approach to punctuation (i.e. no commas in the addressee information but lots dotted about elsewhere)?
4. Are you still using old-fashioned phrases such as, "I acknowledge receipt of.", "Further to your recent ."?
5. Is the paper of good quality - or is it thin and the letter badly-folded?
6. Are your letters free from spelling mistakes?
7. Are you adopting the right tone and style for your readers - or are you seeming curt and unfriendly?
8. Are you including all the relevant information?

Think about it! Get in touch if you would like us to help you.

 
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